HOMESpa etiquette

Spa etiquette

Welcome to the Alpin Spa Tuxerhof. It is the perfect retreat to feel good, relax and unwind. Put yourself in the professional hands of our therapists and leave your everyday worries behind. In order to make your stay pleasant please read the information below.

Opening times

Alpin Spa Reception 9.30 a.m. – 12.00 noon and 2.30 p.m – 7.30 p.m.

Pools 7.00 a.m. – 10.00 p.m.

Sauna world 10.00 a.m. – 8.00 p.m.

Fitness cente 7.30 a.m. – 7.30 p.m.


We recommend that you make your appointments prior to your arrival via telephone, e-mail or the checklist which you will receive by e-mail 14 days prior to your arrival. The reception will have your appointments ready on your arrival. During your stay please contact the Well Beauty reception where we will be delighted to assist you.


Please arrive at the Well Beauty Center a few minutes prior to your appointment. Enjoy a cup of tea in our SPA-Café. While we always do our very best to accommodate late arrivals, kindly note that your treatment will end as scheduled. After the treatment we recommend that you rest in the relaxation lounge.


We will always do our best to accommodate changes and cancellations. Out of consideration for other guests waiting for appointments please let us know as soon as possible if you would like to change or cancel an appointment. Cancellation of any treatment on short notice will incur a 70% charge. If you fail to cancel or if you do not show for the appointment you will incur a 100% charge.

What to wear

Please come in your bathrobe and without jewellery. During the treatment you will be covered with a sheet or towel at all times to protect your privacy. In addition we provide disposable underwear. For Thai yoga, foot reflexology and Reiki please wear comfortable clothing.

Health Conditions

Kindly advise us of any health conditions, allergies or injuries, which could affect your choice of treatment when making your spa reservation. Please also let us know if you are pregnant.

Tea and snacks

Please feel free to help yourself to fresh spring water, various teas, fresh fruit and nuts at our vitaliy bar in the SPA-Café and at the entrance to the sauna world.

Quiet zones

The spa is quiet zone and we ask that all our guests respect the peace of others. Please use the sauna foyer for a nice chat or to read the newspaper. Mobile phones are not permitted in the entire spa area. Children under the age of 12 years are not allowed in the sauna world. Families with children may use our textile sauna in the area of the indoor swimming pool. The outdoor relax pool is reserved for adults only from 6.15 p.m.

Reservation of loungers

We kindly ask you not to reserve any loungers in the indoor and outdoor areas. Loungers that are not being used will be cleared by our staff or other guests after 20 minutes.

The Tuxerhof wellness bag

In your room you will find per person a bathrobe and bath basket with two large bath towels, a shower towel and terry slippers or flip-flops for your Alpin Spa visit. The towels are replaced daily by housekeeping. For hygiene reasons please always use a towel in the sauna so that sweat does not come into contact with wood. For the steam baths there are small seating towels available at the entrance. Please also shower after sauna bathing. If you need more towels please ask at the Well Beauty reception.